Frequently Asked Questions (FAQ)Frequently Asked Questions
What are the typical use cases enabled by this product?
Here are the typical use-cases enabled backed by smart policies:
a) Real-time or periodic Data Ingestion to single/multi-clouds of choice from on-premise data sources like HDFS, NFS, SMB file systems
b) Real-time or periodic Data Ingestion to single/multi-clouds of choice from edge data sources like IoT endpoints
c) Data Protection i.e. Replication to single/multi-clouds of choice from on-premise
d) Data Archival to Cloud Storage from on-premise HDFS data stores
e) Data Lake Creation for Analytics with Cloud Object Storage
f) Extract-Transform-Load (ETL) or ELT to Cloud Data Store or Data Warehouse
g) Unified and powerful Data Cataloging across clouds
h) Unified and optimized Data Access across clouds
i) Cross Cloud Data Inventory
What kind of data types are supported?
This product supports all 3 kind of data – Structured like DB, Semi-structured like JSON/CSV/log and Unstructured like Doc/Media formats.
Who is the target user for this product?
This product is mainly for 3 kind of users:
j) Data Analytics Team: Data Engineers, Data Scientists, Data Insights, Architects
k) Administrators: Cloud, Data Center and Storage admins
l) CxO: CDO, CIO, CTO
Which type of organization can use this product?
This product is built for SMB as well as Large Enterprise.
What is IOPlane™?
IOPlane™ is our Smart Data Infrastructure Platform built for Multiple Cloud, Apps and Sources. Multi-Cloud here refers to any Private (on-premise), Public and/or Hybrid cloud. It’s I/O aware, Policy driven and Intelligent platform.
What’s the licensing model for this product?
Licensing is mentioned in Pricing section in detail including Free Trial offer.
Where does this product get deployed?
This is Bring Your Own Server (BYOS) model in first release. It gets installed and configured on-premise Windows OS in this release.
Can I get consulting for my ETL related requirements?
Yes. We provide consulting for the required ETL/ELT needs.
Can I get development and support for the Data Transformations related to my ETL requirements?
Yes. We provide development and support for the Data Transformations related plug-ins as per ETL/ELT needs.
Which Cloud platforms are officially supported currently?
In this release, we support AWS, Azure and GCP public clouds.
Can I get this product integrated in my environment through my Implementation Partner?
Currently we have identified Channel Partners for this product to work with customers. In case you have your own Implementation partner already, please reach out to us at sales@iophysics.com.
I’ve on-premise/private cloud based or Edge computing environment primarily. How can I integrate this product for my (Big) Data environment?
This product can integrate with such environments including Big Data. Please email us at sales@iophysics.com with your specific requirement.
I’ve further technical questions on this product. Can I get Product Sheet for this offering?
Please fill out the Free Trial form on our website with your details. We will revert to you as apt.
Can I get demo or trial of this product before buying?
Please fill out the Free Trial form on our website with your details. We will revert to you as apt.
How do I get support for this product?
We provide Enterprise grade support to our customers and partner channels. All support issues need to be reported at support@iophysics.com currently. We will revert on same based on support contract SLA. Please fill in Contact Us form for more details.
How can I remain updated with the roadmap planned for this product offering?
In case you are interested in registering for receiving updates, please email us at sales@iophysics.com.